Services & Solutions
Depot Repair Services
Through decades of depot repair expertise utlizing best practice engineering solutions, DEX has become a leader in the industy. Our repair advancements consistently align to the vast skills and accomplishments of DEX's on-site electrical, mechanical, quality, and process engineers. DEX's repair core competency delivers robust solutions that effectively minimize costs and improve agility, helping each client maintain a competitive advantage in the market place. DEX's customized, fully integrated repair solutions easily adapt to each client's strategic and tactical business requirements.
DEX offers diagnostic testing and failure analysis, Field Replaceable Units (FRUs), component-level repair, and cosmetic/engineering change order upgrades. The experience and expertise of DEX's engineers and technicians play an integral role in exceeding service requirements while minimizing costs, giving our clients the competitive advantage necessary for greater success.
For products with component parts that are no longer available or when test procedures and schematic documentation do not exist to create a repair process, DEX provides reverse engineering solutions to assure you have access to the parts you need. When our technicians reverse engineer a product, the repair cost is often one-fourth to one-third the cost of buying the replacement products.
From each Tech Station, DEX's specially trained, A+ certified technicians scan and upload information in real-time through each step of the repair process. This information is used for the training and viewing of all records of repair on a product, significantly reducing repair time and assuring products are returned quickly to our customers.